Artisan (Ava) vs Close

Artisan (Ava)

Ava taps into a curated database of over 300 million verified B2B contacts, pulling data from dozens of sources (technographics, funding events, hiring news, social signals). The AI enriches each prospect in real time, ensuring that outreach is based on the latest firm‑level intelligence. This depth of data reduces manual research time, improves targeting accuracy, and enables hyper‑personalized messaging that resonates with the prospect’s current context. Higher prospect relevance and faster pipeline building

✓ Higher prospect relevance and faster pipeline building

Close

Close's AI calling feature revolutionizes outbound prospecting by conducting autonomous phone conversations with prospects using advanced natural language processing. The system dials through prospect lists, engages in natural dialogue, handles common objections with trained responses, and qualifies leads based on your specific criteria—all without human intervention. Every call is automatically transcribed in real-time, with key information like budget, timeline, and decision-maker status extracted and logged directly to the CRM. This enables sales teams to scale their outreach to hundreds of prospects daily while ensuring human reps only spend time on pre-qualified opportunities. Scale prospecting 24/7 without hiring additional SDRs while ensuring reps only engage with pre-qualified leads.

✓ Scale prospecting 24/7 without hiring additional SDRs while ensuring reps only engage with pre-qualified leads

Artisan (Ava)

Using a proprietary LLM pipeline, Ava writes emails and LinkedIn messages that adapt tone, style and call‑to‑action to each individual prospect. The system employs a "Personalization Waterfall" that selects the most specific data point (e.g., recent funding, product launch) for inclusion, creating messages that read as if drafted by a senior sales rep. This results in higher open and reply rates compared with generic templates. Improved engagement metrics and response rates

✓ Improved engagement metrics and response rates

Close

Close's machine learning-powered lead scoring system analyzes hundreds of data points including prospect engagement patterns, company demographics, industry signals, and historical interaction data to predict conversion likelihood with remarkable accuracy. The system continuously learns from your actual deal outcomes, adapting its scoring models to reflect your specific sales patterns and ideal customer profile. Leads are automatically ranked and prioritized, with transparent scoring explanations that help reps understand why certain prospects are flagged as high-value. This eliminates guesswork from prospecting and ensures your team focuses energy on opportunities most likely to close. Identify high-probability opportunities before they're contacted and continuously improve targeting based on actual results.

✓ Identify high-probability opportunities before they're contacted and continuously improve targeting based on actual results

Artisan (Ava)

Ava orchestrates multi‑step sequences across email and LinkedIn, automatically adjusting timing based on recipient behavior (opens, clicks, replies). At Level 2 autonomy she can send messages, follow‑up, and even book calendar slots without human approval, while providing a live dashboard for managers to monitor performance. Scalable outreach with minimal manual oversight

✓ Scalable outreach with minimal manual oversight

Close

Create sophisticated multi-step email campaigns with AI-optimized subject lines, personalized content, and intelligent send-time optimization based on historical engagement data. Close's sequence engine automatically adjusts the cadence based on prospect behavior—skipping steps when prospects respond, accelerating outreach for engaged leads, or pausing sequences when negative signals are detected. Built-in A/B testing capabilities allow you to experiment with different approaches while comprehensive analytics track open rates, click-through rates, reply rates, and conversion metrics across all campaigns. The system learns from performance data to continuously improve recommendations. Scale personalized outreach while improving engagement rates through AI-driven optimization and behavioral triggers.

✓ Scale personalized outreach while improving engagement rates through AI-driven optimization and behavioral triggers

Artisan (Ava)

The platform includes built‑in warm‑up, mailbox health monitoring, dynamic sending limits, and signature rotation to keep sender reputation high. Bounce testing and placement analytics ensure that high‑volume campaigns land in the inbox rather than spam folders, a common pain point for outbound teams. Higher inbox placement and reduced spam complaints

✓ Higher inbox placement and reduced spam complaints

Close

Close eliminates the fragmentation that plagues sales teams by combining contact management, deal tracking, activity logging, and multi-channel communication into a single unified platform. Every email, call, SMS, and task is automatically captured and associated with the appropriate contact record, creating a complete audit trail of all customer interactions accessible to the entire team. Custom fields, configurable pipelines, and flexible workflows can be tailored to match your specific sales process, while role-based permissions ensure appropriate access control. The platform's architecture ensures zero data silos and complete context for every customer interaction. Eliminate context-switching between tools and maintain complete visibility into all customer interactions across your team.

✓ Eliminate context-switching between tools and maintain complete visibility into all customer interactions across your team

Artisan (Ava)

Every new customer receives a dedicated Customer Success Manager who runs a kickoff call, configures integrations (Slack, HubSpot, Salesforce), and fine‑tunes the AI’s messaging style. Ongoing quarterly business reviews and custom SLA options help enterprises align Ava’s performance with revenue goals. Rapid time‑to‑value and ongoing optimization

✓ Rapid time‑to‑value and ongoing optimization

Close

Close's AI-powered call analytics engine automatically analyzes every phone conversation to extract actionable insights about sales performance. The system measures talk-to-listen ratios, identifies objection patterns, tracks keyword mentions, and predicts call outcomes based on conversation dynamics. Individual rep scorecards compare performance against team benchmarks, highlighting specific coaching opportunities with timestamped examples from actual calls. Managers can quickly identify winning techniques from top performers and replicate them across the team, while struggling reps receive targeted feedback based on concrete data rather than subjective impressions. Transform call recordings into actionable coaching insights that systematically improve team performance and conversion rates.

✓ Transform call recordings into actionable coaching insights that systematically improve team performance and conversion rates