Relevance AI vs People.ai

Relevance AI

A visual drag‑and‑drop interface lets non‑technical users create AI agents by describing desired behavior in plain language, selecting LLMs, and adding tools. The builder abstracts model prompting, tool configuration, and workflow logic, enabling rapid prototyping and deployment without writing code. Empowers subject‑matter experts to automate complex sales tasks without relying on engineers, shortening time‑to‑value.

✓ Empowers subject‑matter experts to automate complex sales tasks without relying on engineers, shortening time‑to‑value

People.ai

People.ai's flagship capability automatically captures every customer-facing activity across email platforms (Gmail, Outlook), calendar systems, phone calls, video conferencing tools (Zoom, Teams, Webex), and other digital channels. The system uses secure API connections and intelligent parsing to extract relevant interaction data, match it to the correct contacts and accounts in your CRM, and log activities without any manual intervention from sales representatives. This technology captures not just the occurrence of activities but also analyzes content to understand engagement quality, stakeholder involvement, and conversation topics—providing a complete picture of customer relationships that manual logging could never achieve. Eliminates 4-6 hours of weekly data entry per rep while achieving 95%+ activity capture rates, compared to 20-30% with manual logging.

✓ Eliminates 4-6 hours of weekly data entry per rep while achieving 95%+ activity capture rates, compared to 20-30% with manual logging

Relevance AI

The Workforce feature lets users assemble hierarchies of specialized agents that collaborate like human teams. Agents can hand off tasks, share knowledge bases, and trigger one another via API, webhook, or built‑in triggers, supporting end‑to‑end sales processes from research to meeting booking. Scales complex, multi‑step sales workflows while preserving human‑like decision quality.

✓ Scales complex, multi‑step sales workflows while preserving human‑like decision quality

People.ai

The platform's deal intelligence engine analyzes historical patterns from thousands of won and lost opportunities to score current deals based on engagement signals, stakeholder coverage, and activity momentum. Machine learning models continuously evaluate factors like email response rates, meeting frequency, executive involvement, and multi-threading depth to predict deal outcomes with remarkable accuracy. Sales managers receive real-time alerts when deals show warning signs—such as declining engagement, missing stakeholders, or stalled progression—enabling proactive intervention before opportunities are lost. The system also identifies which activities and engagement patterns correlate most strongly with successful closes, providing data-driven guidance for deal strategy. Improves forecast accuracy by 25-40% and enables early identification of at-risk deals, giving teams time to course-correct.

✓ Improves forecast accuracy by 25-40% and enables early identification of at-risk deals, giving teams time to course-correct

Relevance AI

Relevance AI ships with pre‑built connectors for CRMs (Salesforce, HubSpot), email platforms, calendars, databases, and cloud services. Users can also add custom HTTP or Zapier triggers, allowing agents to read/write data across the entire tech stack. Eliminates manual data entry and enables agents to act directly in the tools sales teams already use.

✓ Eliminates manual data entry and enables agents to act directly in the tools sales teams already use

People.ai

People.ai provides comprehensive analytics dashboards designed specifically for revenue operations teams, offering visibility into pipeline health, sales velocity metrics, activity benchmarks, and performance trends across the entire organization. The platform calculates key metrics like average deal cycle time, stage conversion rates, activity-to-outcome correlations, and territory coverage automatically from captured data. RevOps leaders can drill down from organization-wide views to individual rep performance, identifying coaching opportunities and best practices that can be scaled across the team. Custom reporting capabilities allow teams to build the specific views they need, while automated alerts notify stakeholders when metrics deviate from targets. Provides single source of truth for revenue metrics, eliminating hours of manual reporting and enabling data-driven sales management.

✓ Provides single source of truth for revenue metrics, eliminating hours of manual reporting and enabling data-driven sales management

Relevance AI

Plans allocate a monthly credit pool (e.g., 10,000 credits for Pro) that is consumed per agent action, with optional extra vendor credits for higher‑capacity LLM usage. Credits reset monthly, and unused credits roll over on Enterprise plans. Aligns cost with actual usage, making the platform affordable for startups and predictable for large teams.

✓ Aligns cost with actual usage, making the platform affordable for startups and predictable for large teams

People.ai

The platform automatically builds comprehensive stakeholder maps for every account and opportunity by analyzing communication patterns across the organization. People.ai identifies all contacts engaged in deals, maps their roles and influence levels, tracks relationship strength based on interaction frequency and recency, and highlights gaps in stakeholder coverage. The system recognizes when key decision-makers or influencers are missing from deals, when relationships are going cold, or when competitive threats emerge based on communication patterns. This intelligence helps sales teams ensure they're building the multi-threaded relationships necessary for complex enterprise deals. Increases deal win rates by ensuring comprehensive stakeholder engagement and identifying relationship gaps before they derail opportunities.

✓ Increases deal win rates by ensuring comprehensive stakeholder engagement and identifying relationship gaps before they derail opportunities

Relevance AI

The platform integrates the latest large language models, including Anthropic's Claude Sonnet 4.5 with up to 1 million‑token context windows, and offers a "Bring Your Own LLM" option for custom deployments on AWS Bedrock. Delivers higher reasoning quality, longer context handling, and competitive performance for complex sales conversations.

✓ Delivers higher reasoning quality, longer context handling, and competitive performance for complex sales conversations

People.ai

People.ai transforms sales coaching from subjective opinion to data-driven guidance by providing managers with detailed visibility into rep activities, engagement patterns, and performance metrics. The platform benchmarks individual performance against team averages and top performers, identifying specific areas where reps can improve—whether that's email response rates, meeting frequency, multi-threading depth, or follow-up consistency. Managers can see exactly how top performers structure their deals and activities, then coach others to replicate those patterns. The system also tracks coaching effectiveness over time, showing whether interventions are translating into improved performance and outcomes. Enables targeted, data-driven coaching that improves rep performance by focusing on the specific activities that drive results.

✓ Enables targeted, data-driven coaching that improves rep performance by focusing on the specific activities that drive results