Workflow Automation
Using technology to automate repetitive business processes and tasks. Workflow automation reduces manual work and ensures consistency. This capability is implemented by tools like Capacity to enhance automation and efficiency.
Context
Workflow automation reduces manual work and ensures consistency. AI agents take this further by handling tasks that previously required human judgment.
Examples
- 1Automatically routing leads to the right sales rep
- 2Triggering follow-ups based on email engagement
- 3Updating CRM records after meetings
Implementing Agents
AI agents that implement or utilize Workflow Automation:
Capacity
AI-powered support automation platform that connects to your apps and learns from your content to answer questions
Implements Workflow Automation as a core feature
Monday.com AI
Work management platform with AI Blocks, Digital Workers, and automation for project management and team collaboration
Implements Workflow Automation as a core feature
Asana AI
Work management platform with AI Studio for building custom workflows, agents, and automated task management
Implements Workflow Automation as a core feature
Outreach
Enterprise sales engagement platform with AI-powered sequence optimization, conversation intelligence, and revenue forecasting
Implements Workflow Automation as a core feature
Seamless.ai
AI-powered sales lead platform with real-time contact search, email verification, and buyer intent signals
Implements Workflow Automation as a core feature