Grain

Overview

Grain is an AI-powered conversation intelligence platform that records and transcribes meetings, generates automatic notes, and creates shareable video highlights to help sales teams, product managers, and customer success managers coach their teams, track deal progress, and build stronger client relationships. Founded in 2018 by Jake Adams and Mike Adams in San Francisco, Grain focuses on conversation intelligence and AI sales assistance. The platform automatically generates meeting recordings and transcripts with precise AI-powered notes and speaker identification, eliminating manual note-taking. Grain captures transcriptions in real-time while extracting deal-critical information including objections, next steps, competitor mentions, and customer sentiment. This intelligence helps sales managers understand what's happening in deals and coach reps more effectively. Key features include automatic meeting recording and transcription across Google Meet, Zoom, and Microsoft Teams, AI-generated meeting notes and summaries with speaker identification, shareable video highlights and clips for coaching and knowledge sharing, CRM sync with HubSpot and Salesforce for automatic activity logging, Slack integration for sharing insights with teams, and conversation analytics for identifying patterns and coaching opportunities. Pricing has 4 tiers: Free plan (use Grain for free with your whole team), Starter at $15/user/month with core features, and higher tiers for advanced capabilities. The platform offers a two-week trial and limited free plan to get started, with affordable options to onboard entire teams, making it accessible for companies of all sizes. Grain serves sales teams for call coaching and deal tracking, product teams for user research and feedback analysis, customer success teams for account management, and recruiters for interview documentation. The platform's strength is its focus on extracting actionable insights from conversations and making them easily shareable across teams. What differentiates Grain is its emphasis on video highlights and clips - rather than just providing text transcripts, Grain makes it easy to create and share specific moments from calls, which is particularly valuable for coaching ("here's how top performers handle this objection") and knowledge sharing. The platform's integration with CRMs ensures insights flow into existing workflows without requiring extra steps.

Key Features

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