Cloud Computing
Also known as: The Cloud, Cloud services
Storing and accessing data and programs over the internet instead of on your computer's hard drive. Most modern business software runs in the cloud. This capability is implemented by tools like Forethought to enhance automation and efficiency.
Context
Most modern business software runs in the cloud. Instead of installing programs on every employee's computer, you access tools through a web browser. Your customer data lives in the cloud, accessible from anywhere. Cloud storage means you never run out of space, and you only pay for what you use.
Examples
- 1Salesforce CRM running entirely in the cloud
- 2Dropbox storing your files online
- 3HubSpot managing your marketing campaigns without installed software
Implementing Agents
AI agents that implement or utilize Cloud Computing:
Forethought
Generative AI platform for customer support with autonomous ticket resolution, agent assist, and workflow automation
Supports Cloud Computing capabilities
LivePerson
Enterprise conversational AI platform for messaging, chatbots, and voice AI across customer service and sales
Supports Cloud Computing capabilities
Adobe Marketo Engage
Enterprise B2B marketing automation platform with AI for lead scoring, content personalization, and attribution
Supports Cloud Computing capabilities
Tray.io
Universal automation cloud with AI agents, advanced workflow building, and enterprise-grade integration capabilities
Supports Cloud Computing capabilities
Power Automate AI
Microsoft's automation platform with AI Builder, Copilot, and RPA capabilities for process automation across Microsoft ecosystem
Supports Cloud Computing capabilities