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SaaS

Acronym for: Software as a Service

Also known as: Cloud software, Subscription software

Software that you access through a web browser instead of installing on your computer—you typically pay a monthly subscription. This capability is implemented by tools like Relevance AI to enhance automation and efficiency.

Context

Most business software today is SaaS. Instead of buying Microsoft Office for $500 and installing it, you pay $10/month for Office 365 and use it in your browser. SaaS means automatic updates, access from any device, and you only pay for what you use. If you stop subscribing, you stop accessing the software.

Examples

  • 1Salesforce for CRM (vs old on-premise software)
  • 2Google Workspace for email and docs
  • 3Slack for team communication

Implementing Agents

AI agents that implement or utilize SaaS:

Common Industries

Manufacturing & IndustrialHealthcare & Life SciencesFinancial ServicesSaaS & TechnologyRetail & E‑commerce

Related Terms

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See Also

Last updated: January 28, 2026

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